That depends on the model:

• Ceramic Nonstick Always Pan: our standard Always Pan has a body made from 100% certified post-consumer recycled aluminum, coated with Thermakind® ceramic nonstick coating made without PFAS—including PTFE and PFOA—as well as lead and cadmium.
• Titanium Always Pan Pro: a tri-ply construction with a stainless-steel exterior, aluminum core, and textured titanium cooking surface made without a coating and without PFAS.

Our ceramic nonstick coating, Thermakind™, is mainly comprised of a sand derivative, water, and alcohol, and is made without PFAS (including PTFEs and PFOAs), lead and cadmium.

Every food-contact surface in the Wonder Oven Pro is made from high-performing materials like stainless steel and ceramic nonstick coatings. These surfaces are also made without PFAS, also known as Forever Chemicals, making the Wonder Oven Pro one of the best air fryers on the market.

Every Our Place pan is induction-compatible, with a magnetic-friendly base for fast, even heat. Whether you’re thinking about our Titanium or Ceramic nonstick line, all nonstick surfaces are made without PFAS (including PTFEs and PFOAs), lead, and cadmium.  

Yes. Ceramic nonstick cookware is oven safe up to 230°C, Titanium Pro up to 535°C for Chrome versions and up to 400°C for Gold versions, and our Cast Iron Always Pan® up to 260°C without the lid.

Our Titanium Pro line is dishwasher safe, and the interior is metal-utensil and sponge safe. For stuck-on bits, warm soapy water and a regular sponge do the job.

Our Signature and Essentials Ceramic nonstick cookware lines are not dishwasher safe. For stuck-on bits, soak in warm soapy water and use a non-abrasive sponge

Yes! The recommended temperatures vary by product but you can find the maximum recommendations for everything on the specific product page under "Care & Use". Just head to the page of product you are interested, click the + under "Care & Use" to expand and find details on the item you're looking for.

Yes. The Ceramic Nonstick Always Pan Pro is oven-safe up to 230°C, and the Titanium Always Pan Pro is oven-safe up to 535°C for Chrome versions and up to 400°C for Gold versions.

Great question! In general we recommend using high smoke-point oils, avoiding aerosol cooking sprays, using low to medium heat and avoiding extreme temperature changes (think a hot pan being put under cool water immediately after cooking). Always hand wash, too!

Each product has some unique characteristics though so we'll outline those below but let us know if you have any more specific questions.

We will outline some care tips below but check out this article on care & use, too!

Always Pan, Mini Always Pan, Perfect Pot, Mini Perfect Pot - Version 2.0

Before its first use, a quick hand wash with mild dish soap and a soft sponge will do! You'll always want to use low to medium heat to preserve the nonstick coating. Not to worry though, it is great at getting and staying hot!

Preheat gently. Start by preheating over low-to-medium heat for 90 seconds to bring your cookware to the appropriate temperature before adding oil, butter or fat. Don’t preheat for longer than 90 seconds without oil, butter, or fat.

Version 2.0 is compatible with all stovetops and is oven safe up to 450°F (approx. 232°C) with or without the lid.

The beechwood utensil can also conveniently rest on the handle while cooking! It should always be hand washed and dried to not retain too much water. Throwing it in the dishwasher can ruin it, so please stick to hand-washing! We also recommend oiling it about once every month to avoid it drying out and cracking. You can use our Coconut Care Oil or any mineral oil to get it moisturized.

The pan body and handles will get hot. Please be sure to handle all cookware with caution. We recommend using an oven mitt or our hot grips while cooking!

The exterior coating on our nonstick products can stain, so we recommend safely wiping away any drips so they don't burn onto the outside. If there is some staining, though, you can use a mixture of baking soda and dish soap to try and scrub the stains away and then rinse off with warm water. We don't recommend any harsher cleaning options as they can damage the color of your cookware. We also think a nice lived-in look is a great sign of a happy home cook!

Already in a sticky situation? Try boiling water with a few tablespoons of baking soda. Usually if you experience sticking, it's due to a thin film over the coating. This should remove that and get you slipping and sliding again!

A note for the Perfect Pot: Both handles on our full size Perfect Pot are helper handles so they'll both get hot when cooking. Use oven mitts or hot grips while cooking.

Always Pan, Mini Always Pan, Mini Perfect Pot - Version 1.0

With our previous version you can follow nearly all the same care instructions however it is NOT oven safe. We launched our Mini Always Pan 2.0 July 17, 2023 and our Original Always Pan 2.0 on April 10th, 2023. If you purchased before those respective dates, you may have Version 1.0. If you purchased directly from us and you're not sure, please reach out to us so we can check! We can usually tell with a few photos as well since there were some cosmetic changes, too.

The Titanium Pro Collection (including the utensils) is dishwasher safe, so if you have one, just toss it in for a cycle after cooking. Or, you can hand wash the pots and pans with a bristle brush — be sure to scrub between the dots to get rid of any stubborn food or residue buildup.

To clean the exterior, use a soft sponge with warm, soapy water to avoid scratches. If any pesky spills occur, be sure to wipe them from the outside of the pan before they have a chance to burn. To keep that high-shine Chrome exterior looking good, use a bit of white vinegar (approx. 5-15 mL) and a soft cloth to buff out fingerprints.

To keep the NoCo® nonstick technology in the best possible shape, we recommend rubbing 1 teaspoon (5 mL) of neutral oil into the interior after cleaning and before storage.

Note: Always allow your pots and pans to fully cool before cleaning. Avoid any extreme temperature changes!

Like any high-performance appliance, the Wonder Oven Pro will reward a little regular care with years of great cooking. We’ve designed every part to be as easy to clean as possible, but there are a few rules worth following:

• Hand-wash for longevity: The bake pan, wire racks, air fryer basket and crumb tray should never go in the dishwasher. Hand-washing will keep them looking and performing their best.
• Cool before cleaning: Always unplug the oven and let it cool completely before wiping down the interior.
• Use gentle cleaners: Wipe the walls and base with a soft, damp cloth or non-abrasive sponge and mild soap. Avoid harsh abrasives, oven sprays, or steel wool pads, which can damage the finish.
• Deep clean occasionally: For stubborn spots, make a gentle paste of baking soda and vinegar. Spread it on the affected area, let sit for a few minutes, then wipe clean with a damp cloth.
• Care for the heating elements: Gently wipe quartz elements with a damp cloth only — never scrub, remove, or touch the protective cage.

Maintain the crumb tray: Empty and clean it regularly to prevent smoking and carbonized residue.

Restoring a sticky nonstick pan is an easy and straightforward process. Here’s a step-by-step on how to get sticky grease off pans:

1. Soak the pan in warm, soapy water to help loosen stubborn residue.
2. After soaking, use a soft non-abrasive sponge (not steel wool or anything scratchy) with mild dish soap to gently scrub the pan.
3. Deglaze the pan if it still feels sticky. Boil water with a few tablespoons of baking soda. Once it cools, scrub gently using the paste. This method helps dissolve lingering residue that’s tough to remove.
4. For tougher, stuck-on residue, create a baking soda and vinegar paste. Let it sit for 15 to 30 minutes before scrubbing and rinsing thoroughly. This technique also works wonders for drips and stains on the pan’s exterior (though some natural patina over time is normal).
5. Dry the pan with a towel or let it air dry completely before storing it.

To prevent any further sticking, make sure that you:

• Use high smoke point oils like avocado, grapeseed, or canola for cooking. 
• Avoid overheating your pan and preheat it with oil.
• Use the right utensils like wood or silicone for the Ceramic nonstick Always Pan. 
• Skip the dishwasher. Handwash your pans with a soft sponge for best results/ 
• Avoid harsh cleaners. 
• Let your pan cool before washing.

For best results, we recommend using the components and accessories that come with the Wonder Oven. But, that said, you can use any heat-proof, oven-safe dish, and aluminum foil where necessary to provide a protective layer – ensure the foil does not come in contact with the heating elements or side walls of the oven. Never use foil to cover any part of the oven or accessories. Do not put the following in the Wonder Oven to cook: parchment paper, baking paper, paper baking cups, plastic, or silicone.

The Wonder Oven Pro will automatically preheat on Air Fry, Bake, Roast, Broil, and Reheat modes. Toast, Proof, and Dehydrate skip the preheat so you can get started right away.

The Wonder Oven is equipped with a reheat function, making it perfect for reheating pizza, meats, or pastries. Use caution when reheating soups and never heat in plastic containers.

Use the wire rack or bake pan depending on the food. Position 2 works well for most items, while Position 1 keeps messier foods contained. From fridge-cold, a temperature of 150–160°C is ideal; to simply keep food warm, set to 90°C and add 1 teaspoon (5 mL) of water to the steam inlet once preheated for extra moisture. 

You can track your package by entering your order number and email address or shipping zip code on our order tracking page.

Please note that it can take 1 - 3 business days for the shipping carrier to start moving a package or update the tracking information. During the holidays or other high volume periods, this can take up to 5 - 6 business days for a package to scan in initially. Rest assured, your package will be on its way to you soon. 

All orders with in stock items take up to 2 business days to process and generally take 1-7 business days for delivery. Free standard ground shipping applies to orders over $135 in value (after discounts and before taxes) in the 48 contiguous states and does not apply to Hawaii, Alaska or Puerto Rico. 

We do not ship to APO/FPO addresses or P.O. boxes.

A little fine print: Please note, processing times are in addition to the transit time estimates. While it’s likely your order will arrive within the estimated timeframe, it’s not a guarantee. Shipping times to Alaska, Hawaii and Puerto Rico take an average of 14 business days for delivery. Expedited shipping fees (when available) are not refundable.

You can shop Our Place cookware online on our website at fromourplace.co.uk, Crate & Barrel, Nordstrom, Harrods, Bloomingdale’s, and Selfridges. 

You can also shop Our Place products at our Los Angeles retail store. 

We also have unique spaces at Selfridges in London and the Flagship Nordstrom store in NYC. We can't wait to see you!

Yes! Our Place is present in Canada, United Kingdom, France, and Australia. Shop on our official website for each of these locations:

• Our Place Canada
• Our Place United Kingdom
• Our Place Australia
• Our Place France

All our products are designed in LA and manufactured by artisans & factory partners in the US, Thailand, China, India, Morocco, Mexico and more.

For all information about Our Place’s return policy, visit our returns page. 

Step 1. Navigate to our returns and exchanges page.

Step 2. Select the item you would like to return. If you are returning more than one item, you'll need to repeat this process for each item.

Step 3. Follow the series of prompts to guide you through either an exchange or a return, depending on your preference.

Step 4. Print the prepaid shipping label provided and mail in the package. While original packaging is preferred, any carrier approved box will do. Please send the item back to us within 28 days.

Please note: Returns to your original form of payment generally take 2-3 weeks from the time you send the package until the warehouse receives and processes it. If a non Our Place product is shipped back, we're not able to guarantee it will be returned back to you. Please review our returns terms and conditions here.

Yes, we offer warranties on our cookware and appliances. Please refer to our warranty policy page here for the specifics of each product. Please note: our warranty policy may change over time. We are always aiming to improve and extend the coverage of our warranty. Yours is based on your purchase date.